Terms of Service - SKY Privat Shuttle

Effective Date: June 2, 2025

Welcome to SKY – Privat Shuttle Pacheco Pereira. These Terms of Service ("Terms") govern your access and use of our private shuttle booking service.

1. Service Description

We offer private transportation services primarily for airport transfers, including one-way and return bookings. All trips must be pre-booked via our website, app, or contact form.

Airport Transfers

Professional transfers to and from all major Swiss airports

Pre-booking Required

All services must be booked in advance through our platform

Custom Routes

Point-to-point transfers across Switzerland

24/7 Service

Available around the clock for your convenience

2. Booking Process

To complete a booking, you must provide:

Accurate personal information
Travel and flight details
Valid contact information

Important Notice

We reserve the right to cancel bookings containing incomplete or fraudulent data.

3. Payment

Payments are processed securely via SumUp. We do not store credit card information. Bookings are only confirmed upon successful payment.

Secure Payment Processing

All transactions are encrypted and processed through our certified payment partner SumUp for maximum security.

4. Cancellation & Refund Policy

Free Cancellation

Up to 24 hours before scheduled pickup time

Late Cancellations

Within 24 hours: full charge may apply

No-Shows

No refunds for missed pickups

Service Issues

Full refund or alternative for our delays/cancellations

5. User Obligations

You must be ready at the pickup location at the agreed time
You are responsible for providing correct flight times
You may not use the service for unlawful purposes or endanger the driver or vehicle

6. Driver Responsibility

Our drivers:

Will strive to arrive on time, but we are not liable for delays caused by traffic, weather, or force majeure
Reserve the right to refuse service to intoxicated or abusive passengers

7. Liability

We are not liable for:

Missed flights due to incorrect or incomplete customer data
Delays due to external events (e.g., traffic, airport restrictions)
Lost or stolen personal items

Limitation of Liability

Our liability is limited to the amount paid for the specific service. We recommend travel insurance for comprehensive coverage.

8. Changes to the Service

We may change or discontinue parts of our service at any time, with or without notice.

9. Governing Law

These Terms are governed by the laws of Switzerland, with exclusive jurisdiction in the courts of Canton of Zürich.

10. Contact

For support, questions, or legal inquiries, contact us at:

Email: [email protected]

Address:

Forchstrasse 157
8132 Egg b. Zürich
Switzerland