Privacy Policy - SKY Privat Shuttle

Effective Date: June 2, 2025

This Privacy Policy outlines how SKY – Privat Shuttle Pacheco Pereira ("we", "our", "us") collects, processes, and protects your personal data in accordance with the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Contact Information

Responsible Entity:

SKY – Privat Shuttle Pacheco Pereira

Forchstrasse 157, 8132 Egg b. Zürich, Switzerland

Email: [email protected]

2. Data We Collect

We collect the following personal data when you book a transfer:

First name and last name
Email address and phone number
Pickup and drop-off location
Flight number and flight time
Date and time of travel (including return trip if applicable)
Number of passengers
Special requests or notes

3. Purpose of Processing

We process your data for the following purposes:

To manage and confirm bookings
To calculate route and travel time using TomTom API
To contact you regarding your booking
To process payments via SumUp
To improve service quality and user experience
To comply with legal obligations

4. Legal Basis

Processing is based on:

Performance of a contract (booking fulfillment)
Your consent (optional fields and communications)
Legal obligations (e.g., tax recordkeeping)

5. Third-Party Services

We share data only with necessary processors:

SumUp Privacy Policy TomTom Privacy Policy

Data Protection Guarantee

All third-party services are contractually bound to maintain data confidentiality and security. If data is processed outside Switzerland or the EU, appropriate safeguards are in place.

6. Data Retention

We retain your data:

For booking history: 12 months
For accounting/legal compliance: up to 10 years (Swiss tax law)
Contact/support emails: up to 6 months unless legally required

7. Your Rights

Under revFADP and, where applicable, GDPR, you have the right to:

Access

Access your personal data

Correct

Correct inaccurate data

Delete

Request deletion (unless legal reasons prevent it)

Object

Object to data processing

Withdraw

Withdraw consent at any time

Portability

Receive your data in a portable format

Requests can be sent to: [email protected]

8. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or destruction.

9. Cookies & Tracking

This site does not use cookies, tracking, or analytics tools unless explicitly stated. If this changes, a cookie consent banner will be implemented.

10. Changes to This Policy

We may update this policy from time to time. Changes will be published on this page with a revised effective date.

11. Contact & Complaints

If you have questions about data protection, contact us at:

[email protected]

You may also contact the supervisory authority:

Federal Data Protection and Information Commissioner (FDPIC)

https://www.edoeb.admin.ch